Terms & Conditions

A Legal Disclaimer

All content on this website, including product descriptions, images, text, and designs, is the property of Stardust Turquoise and may not be copied, reproduced, or used without written permission.

Due to the handmade nature of our jewelry and the use of natural stones, slight variations in color, texture, or pattern may occur. We strive to represent each piece as accurately as possible, but no two items are exactly alike.

Stardust Turquoise is not responsible for allergic reactions or skin sensitivities that may occur from wearing our jewelry. It is the customer’s responsibility to review product materials prior to purchase.

All sales, shipping, and return policies are subject to the terms outlined on this site. By purchasing from Stardust Turquoise, you agree to these terms.

Returns:

If a return is approved, the customer is responsible for return shipping costs unless otherwise agreed upon in writing by Stardust Turquoise. Items must be returned in original or near-original condition to be eligible for a refund or replacement.

International Orders:

Buyers are responsible for any customs duties, taxes, or import fees that may apply in their country. Stardust Turquoise has no control over these charges and is not responsible for delays caused by customs processing. Please check your country’s import regulations before placing an order.

Payment Methods:

We accept major credit cards, debit cards, and other secure payment methods listed at checkout. All transactions are processed through trusted third-party payment providers. Stardust Turquoise does not store your payment information.

Order Cancellations:

Orders may be canceled within 12 hours of placement, as long as the item has not yet shipped. Custom or made-to-order items cannot be canceled once production has begun. To request a cancellation, please contact us directly as soon as possible.

Privacy & Data Policy:

We value your privacy. Any personal information provided during checkout or through contact forms is used solely for order processing, shipping, and communication related to your purchase. We do not share or sell your information. Our website may collect basic analytics to help improve the user experience, but no sensitive data is stored or tracked without your consent.

Disclaimer Updates:

We reserve the right to update, modify, or remove content from this website at any time without prior notice.

Terms & Conditions

Effective Date: January 1, 2025

Welcome to Stardust Turquoise. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or engaging with any part of this site.

Use of This Site

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use or enjoyment of the site. You may not use this site to distribute unlawful, offensive, or harmful content.

Intellectual property

All content on this website—including but not limited to text, images, logos, designs, product descriptions, and branding—is the intellectual property of Stardust Turquoise and may not be copied, distributed, or used without prior written permission.

Product Information

We strive to describe and photograph all products as accurately as possible. However, due to the handmade nature of our jewelry and the natural variation in stones, each piece is unique and may differ slightly from the images shown.

Orders and Payment

All prices are listed in [currency] and are subject to change without notice. Payment must be received in full before your order is processed and shipped. We accept the payment methods listed at checkout and do not store credit card or financial information.

Shipping and Delivery

We ship in-stock items within 3 business days. Delivery times may vary based on your location and the shipping method selected. International customers are responsible for any customs fees, taxes, or import duties. Stardust Turquoise is not liable for shipping delays or customs processing times.

Returns and Exchanges

We accept returns on faulty items and eligible orders returned within 10 days of delivery. An approved return number is required before sending anything back. Customers are responsible for return shipping unless otherwise agreed upon. Custom or final sale items are not eligible for return.

Cancellations

Orders may be canceled within 12 hours of placement, unless the order has already shipped or production has begun on a custom item. To cancel an order, please contact us as soon as possible.

Limitation of Liability

Stardust Turquoise is not liable for any damages or injury resulting from the use of our products or website. All jewelry is worn at the buyer’s own risk. We are not responsible for allergic reactions or sensitivities to any materials used.

Privacy

Your privacy matters to us. We collect only the personal information necessary to process your order and communicate with you. We do not sell, share, or disclose your personal data to third parties. Please refer to our Privacy Policy for full details.

Modifications

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Continued use of the site after changes are posted constitutes your acceptance of those changes.

Contact

If you have questions about these Terms & Conditions, please contact:
sales@stardustturquoise.com